This accessibility statement applies to the Qualifications Wales website which sits on both and domains.

We want as many people as possible to be able to use this website.

The accessibility of our website is guided by the Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines where possible and meets the W3C AA Conformance Level.

For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact: 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact: 

We’ll consider your request and get back to you within 10 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Enforcement procedure

The Equality and Human Rights Commission is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service.

Technical information about this website’s accessibility

Qualifications Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Our latest accessibility audit indicates not all of the images on the website have an alternative text description that describes both the objects and the embedded text that the image contains, using the "alt" attribute (WCAG 1.1.1).

We are also aware that not some of the page titles may be missing within the settings of PDF documents (WCAG 2.4.2).

We have been updating titling and descriptions on both images and PDFs across the site and will continue doing so.

Our audits also indicate that the following elements of this website are not fully accessible:

  • some pages do not include hidden links that allow skipping blocks WCAG (2.4.1)
  • some links that open in new tabs/windows should are not tagged for assistive technology (WCAG 2.4.4)
  • some search forms are not tagged for assistive technology (WCAG 2.4.5)
  • some objects and embedded text of images are not described for assistive technology (WCAG 2.4.6)
  • some titles built as text tags are not labelled as headings for assistive technology (WCAG 2.4.6)

Preparation of this accessibility statement

This statement was prepared on 17 February 2024 and is due to be reviewed by 17 May 2024.

The website was last tested on17/01/24 against WCAG 2.1 AA standard using accessiBe.

The test was carried out by Qualifications Wales .